Cookie Policy

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They help websites remember information about your visit and preferences, making your browsing experience more efficient and personalized.

Similar technologies include:

• Web beacons: Small graphic images used to track user behavior
• Local storage: Technology that stores data in your browser
• Session storage: Temporary storage that expires when you close your browser
• Pixels: Tiny images used for tracking and analytics

2. How Light Manor Uses Cookies

We use cookies and similar technologies to:

• Provide essential website functionality
• Remember your login status and preferences
• Track your learning progress
• Analyze website performance and user behavior
• Deliver personalized content and recommendations
• Measure the effectiveness of our marketing campaigns
• Prevent fraud and enhance security

3. Types of Cookies We Use

3.1 Essential Cookies (Always Active)

These cookies are necessary for the website to function properly and cannot be disabled. They include:

3.2 Analytics Cookies (Optional)

These cookies help us understand how visitors use our website so we can improve the user experience:

3.3 Marketing Cookies (Optional)

These cookies are used to deliver personalized advertisements and measure marketing campaign effectiveness:

3.4 Functional Cookies (Optional)

These cookies enhance your experience by remembering choices you make:

4. Third-Party Cookies

Some cookies are placed by third-party services that appear on our website:

4.1 Google Analytics

We use Google Analytics to understand how users interact with our website. Google may use this data in accordance with their privacy policy.

• Purpose: Website analytics and user behavior analysis
• Data collected: Page views, session duration, bounce rates
• Opt-out: Google Analytics Opt-out Browser Add-on

4.2 Video Platforms

Educational videos may be embedded from platforms like Vimeo or YouTube:

• Purpose: Video delivery and performance measurement
• Data collected: Video engagement metrics
• Privacy policies: Refer to respective platform policies

4.3 Social Media Plugins

Social sharing buttons may set cookies from social media platforms:

• LinkedIn: Professional networking and content sharing
• Facebook: Social sharing and advertising
• Twitter: Social sharing and content promotion

5. Managing Your Cookie Preferences

5.1 Cookie Consent Banner

When you first visit our website, you'll see a cookie consent banner allowing you to:

• Accept All: Consent to all cookie categories
• Necessary Only: Only allow essential cookies
• Customize: Choose specific cookie categories

5.2 Browser Settings

You can control cookies through your browser settings:

Chrome:

1. Go to Settings > Privacy and security > Cookies
2. Choose your preferred cookie setting
3. Manage site-specific permissions

Firefox:

1. Go to Options > Privacy & Security
2. Select Standard, Strict, or Custom protection
3. Configure cookie and site data settings

Safari:

1. Go to Preferences > Privacy
2. Choose "Block all cookies" or customize settings
3. Manage website data

5.3 Mobile Browsers

On mobile devices, cookie settings are typically found in the browser's privacy or security section. Consult your mobile browser's help documentation for specific instructions.

6. Impact of Disabling Cookies

Disabling certain cookies may affect your experience:

6.1 Essential Cookies

Disabling essential cookies will prevent core functionality:

• You may not be able to log in
• Course progress won't be saved
• Security features may not work properly
• Site preferences won't be remembered

6.2 Analytics Cookies

Disabling analytics cookies will:

• Not affect your ability to use the site
• Prevent us from understanding user behavior
• Limit our ability to improve the platform

6.3 Marketing Cookies

Disabling marketing cookies will:

• Not affect core functionality
• Make course recommendations less personalized
• Reduce the relevance of advertising you see

7. Cookie Retention and Deletion

Different cookies have different lifespans:

• Session cookies: Deleted when you close your browser
• Persistent cookies: Remain until their expiration date or manual deletion
• Manual deletion: You can delete cookies anytime through browser settings

8. Updates to Cookie Usage

We may update our cookie usage to:

• Improve platform functionality
• Comply with legal requirements
• Enhance user experience
• Add new features or services

Significant changes will be communicated through our website banner and this policy page.

9. Legal Basis for Cookie Processing

Our legal basis for using cookies:

• Essential cookies: Legitimate interest in providing the service
• Analytics cookies: Your consent
• Marketing cookies: Your consent
• Functional cookies: Your consent

10. International Cookie Transfers

Some cookies may transfer data internationally:

• Google Analytics data may be processed in the US
• Social media cookies follow respective platform policies
• We ensure appropriate safeguards are in place

11. Contact Us About Cookies

For questions about our cookie usage, contact:

12. Additional Resources

Learn more about cookies and privacy:

• Personal Data Protection Commission Singapore
• Cookiepedia - Cookie Information
• All About Cookies